Frequently Asked Questions
We'd rather over-explain than surprise you later — here's what a leasing or facilities team typically asks before approving a placement. Can't find your answer? Contact us.
A single spot of underused floor space — about 11 sq ft — in a high-traffic zone like a food court, cinema lobby, or family entertainment area. We bring, staff, insure, and service the equipment ourselves; your property just hosts it.
You choose between a revenue-share model (a percentage of gross monthly sales) or a flat monthly licensing fee. Both are outlined in a straightforward agreement before installation, and you receive a monthly report either way.
Fluffy Dreams handles all of it. A field technician visits on a recurring schedule to restock the hopper, clean the unit, and perform routine servicing — your staff never needs to touch the equipment.
Fluffy Dreams carries liability coverage for the equipment and its operation for the duration of the placement. Documentation and certificates of insurance are available upon request during the proposal process.
The kiosk has a footprint of about 11 sq ft (27.6in × 57.3in) and we recommend 3 ft of clearance for servicing access. It runs on a standard 110–220V outlet, drawing 400–2000W depending on the cycle.
Yes. The unit has a cool-touch outer shell, an enclosed spin chamber, and an auto shutoff after periods of inactivity. It's designed specifically for unmanned commercial environments like malls and cinemas.
Terms are flexible and scoped during the site assessment — many properties start with a pilot term before committing to a longer agreement. There's no requirement to lock in multi-year terms upfront.
Once an agreement is signed, installation typically takes about half a day and requires no construction or build-out — just access to the agreed corner of floor space and a standard power outlet.
Yes — the touchscreen UI and exterior wrap can be customized to reflect your property's branding or a seasonal promotion. We can discuss options during the proposal stage.
Still have questions?
Our team typically replies within 2 business days.